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Delhivery

Delhivery

www.delhivery.com
What is your customer experience with Delhivery?

Delhivery Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Delhivery has a 1.2 star rating from 3,884 reviews, with 1% likely to recommend; consumers report mostly dissatisfied experiences and 96% unfavorable feedback about delivery, customer service, refunds, and tracking.

Key Takeaways for Future Customers

  • Check Delhivery reviews and track deliveries closely before shipping.
  • Expect difficulty reaching customer service for billing, refunds, or pickup issues.
  • Keep proof of payment and follow up promptly for delayed or marked-delivered parcels.

Negative Feedback / Risk Areas

  • Frequent missed pickups, delayed or false delivery status and unresponsive support.
  • Payment and refund delays with no phone support and reports of agent fraud or rude behavior.
  • Wrong contact details, damaged or missing shipments and poor turnaround time.

Positive Feedback

Few users report successful deliveries; otherwise no consistent positives found in customer service or speed.

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Media from reviews

Delhivery - Third class company never pick ups parcel on time and don't have any support...
Delhivery - Third class company never pick ups parcel on time and don't have... - Image 2Delhivery - PAYMENT ISSUEDelhivery - Need urgent stock this emergency...Delhivery - Need urgent stock this emergency... - Image 2Delhivery - My shipment was ñot picket I have paid the money 1500 RsDelhivery - Delayed delivery and wrong expectations time on tracking app
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Show reviews that mention
delivery parcel order service customer number package shipment courier customer care
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Caryl Nlr
map-marker New Delhi, National Capital Territory Of Delhi

Issue related onboarding on Delhivery one

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No one connected with us for resolve my issue

I spoke but no one spoke with me I want to open my account on delhivery one to dispatch my products

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Chaitra K Dnv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Calgary, Alberta

Missed courier inquiry

AI Highlights
  • - -Missed delivery for Delhivery AWB 430412****880.
  • - -Requests delivery attempts before 11 AM and after 4 PM.
  • - -Requests the pickup address to be emailed.
Delhivery - Missed courier inquiry

Dear Sir/Madam,

My Delhivery courier AWB is 430412****880. I've missed the delivery.

Could you kindly attempt delivery before 11 AM and after 4 PM? Could you email your Delhivery courier pickup address?

Awaiting your response.

Chaitra

Preferred solution: Deliver product or service ordered

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Jeswin M Mas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dammam, Eastern Province

My parcel.is missing

Delhivery - My parcel.is missing

My parcel is missing from Delhivery. I gave the number 994758****, but nobody delivered my parcel. I already called, but there was no answer to my phone call.

Loss:
$1700

Preferred solution: Full refund

View full review
MCUBE

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Third class company never pick ups parcel on time and don't have any support agents all are bots here

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Delhivery - Third class company never pick ups parcel on time and don't have any support...
Delhivery - Third class company never pick ups parcel on time and don't have... - Image 2

My parcel was supposed to be picked up yesterday, 8/4/26, but today is 9/4/26, and still, no one has been assigned to pick up the parcel.

Loss:
$797
Cons:
  • Third class category system

Preferred solution: Full refund

User's recommendation: never ever book parcel with them they will take you money and will not pick the parcel

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SangitaBahendwar B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kirkland, Washington

PAYMENT ISSUE

Delhivery - PAYMENT ISSUE

Hi, i was trying to place a pickup for a courier and the payments shows to be failed on the website.

But the payment had went through- I have the email as well.

Loss:
$2529

Preferred solution: Full refund

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Hanuman G Wqt
map-marker Dar Es Salaam, Dar Es Salaam

Courier not received

AI Highlights
  • - Second time I have not received my SBI card via delivery courier despite someone at home.
  • - Delhivery Ref EV260********, please deliver today.

It is the second time that I have not received my card from SBI through delivery courier. People are at home to receive it, but it has not been received till now.

Delhivery Reference No.

EV260********. Please look into the same to deliver today.

Preferred solution: Deliver product or service ordered

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Jeswin M Mas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dammam, Eastern Province

My parcel not coming

AI Highlights
  • - Parcel ordered 25 Sept; agent called 6 Oct; I wasn't home.
  • - I paid 1700 and have the bill; I need the parcel before leaving on 8 October.
Delhivery - My parcel not coming
Delhivery - My parcel not coming - Image 2
Updated by user Nov 13, 2025

Not responding. No more

Original review Oct 29, 2025

My name is jeswin Mathew iam in kerala I order 25th September one parcel. Agent calling 6th Oct unfortunately iam not in my home.

I tired calling talking time phone disconnected.anyway I want my parcel. Please help me.

I already give my number Indian number 994758****.my flight alrady 8th Oct iam alrady coming Saudi Arabia. I want my parcel I already pay 1700 money I have bill all.

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1 comment
Guest

Very bad service company...

Resolved
Harsh S Esm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bathinda, Punjab
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AI Highlights
  • - Parcel damaged on delivery; requests return, refund, or replacement.
  • - Order 30061: 1x Phone rack; COD Rs 999; can share damage photos.
Delhivery - Damige prodect receive
Delhivery - Damige prodect receive - Image 2
Delhivery - Damige prodect receive - Image 3
Updated by user Jan 02, 2026

Dear Team,I ordered a product through Facebook, but the parcel I received is damaged. Due to this issue, I would like to return the product and request a refund or replacement as per your policy.Order / Invoice Details:Invoice No: 30061Order Date: 20-12-2025Product Name: Phone rack for home plastic (Adjustable Shoe Stand)SKU: SHOE4578Quantity: 1Amount Paid: Rs.

999 (Cash on Delivery)Delivery Details:Name: Harsh ShobtaLocation: Shimla, Himachal Pradesh – 171225Please let me know the return process at the earliest. I am attaching the parcel image and can also provide photos/videos of the damaged product if required.Looking forward to your prompt support.Regards,Harsh Shobta

Updated by user Jan 02, 2026

Company fixed the issue and I have been provided with full refund. Plz send full refund.

Original review Jan 02, 2026
Dear Team,
I ordered a product through Facebook, but the parcel I received is damaged. Due to this issue, I would like to return the product and request a refund or replacement as per your policy.
Order / Invoice Details:
Invoice No: 30061
Order Date: 20-12-2025
Product Name: Phone rack for home plastic (adjustable shoe stand)
SKU: SHOE4578
Quantity: 1
Amount Paid: Rs. 999 (cash on delivery)
Delivery Details:
Name: Harsh Shobta
Location: Shimla, Himachal Pradesh 171225
Please let me know the return process at the earliest. I am attaching the parcel image and can also provide photos/videos of the damaged product if required.
Looking forward to your prompt support.
Regards,
Harsh Shobta
Loss:
$11
Pros:
  • Fraud company top to bottom

Preferred solution: Full refund

View full review
Ruchika J Uvs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lost item

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Delhivery - Lost item
Delhivery - Lost item - Image 2

Ordered two Gargs via Instagram page Kalindhi Fashion, got one. Also, no refund policy.

No reply. Also, there is no contact number of courier service of Siliguri sector.

Loss:
$6000

Preferred solution: Full refund

User's recommendation: Worst staff and servicing silliguri

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Sayan S Nit

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kolkata, West Bengal

Delay of shipment .

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AI Highlights
  • - Ordered a chair on 23 Feb; delivery delayed due to routing in West Bengal.
  • - Truck routes via Panskura and Dankuni; calls disrupt studies.
Delhivery - Delay of shipment .

dear sir/madam

i have order a chair on 23 February. today is 4 th march .

in west bengal . 3 rd march holi has celebrated . the delivery car is roaming my location my house is in kolaghat. the truck goes to panskura , ghatal .

and it returns to dankuni , kolkata . seeming is is very frustrating. i am student i have keep my phone out of silent mode because waiting for call of delivery partner . many notification is coming many calls are coming .

disrupting my studies . i have order by amazon few months ago , the same thing was happened . for a normal person , pt's a headache. to contact daily , complain and track the shipment .

i have never seen such a bad service from any other courrier service . please help me . i need the parcel . if you can't deliver the parcel .

please tell me . i will go to receive the parcel. i will pay more 200-300 rupees. but please bring my parcel .

to me . it's my earnest request .

my awb- 301688****7831.

please call me i can tell the better route to make the delivery happen .

my phone number - 860948****

Cons:
  • Never deliver to your location never call you bad behaviour

Preferred solution: Deliver product or service ordered

User's recommendation: don't order from delhivey . it's a stupid company . with no contact details . and it's very frustrating for normal people .

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Resolved
salauddin m Yot

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Delhi, National Capital Territory Of Delhi

Resolved: Delhivery agent fraud

Delhivery agent fraud

Sir/Madam, my order is AWB293356****0004. I have not received my order.

The delivery agent, whose mobile number is 931034****, has kept my order with him. He is not even answering my call. Please kindly get it done; it will be your kindness.

Thank you. My mobile number is 921001****.

Loss:
$300
Pros:
  • I dont find any pros

Preferred solution: Full refund

View full review
salauddin m Yot

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Delhi, National Capital Territory Of Delhi

DELHIVERY AGENT FRAUD

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AI Highlights
  • - Order AWB 293356****0004 has not been received.
  • - Delivery agent 931034**** has kept the order and is not answering.
  • - Customer requests prompt action.
DELHIVERY AGENT FRAUD

Sir/Madam, my order is AWB 293356****0004. I have not received my order.

The delivery agent, whose mobile no. is 931034****, has kept my order with him. He is not even answering my call. Please kindly get it done; it will be your kindness.

Thank you.

My mobile no. is 921001****.

View full review
Swarna S Vie

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bengaluru, Karnataka

Delayed delivery and wrong expectations time on tracking app

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AI Highlights
  • - Tracking updates are inaccurate, shipment stuck in Haryana since 13 March.
  • - Urgent order; delivery by tomorrow; request transparent status updates.
Delhivery - Delayed delivery and wrong expectations time on tracking app
Delhivery - Delayed delivery and wrong expectations time on tracking app - Image 2
Delhivery - Delayed delivery and wrong expectations time on tracking app - Image 3

I am extremely disappointed with the inaccurate tracking updates for my order. The tracking system has been showing incorrect expected delivery timelines, and my shipment has been stuck in Haryana since 13th March with no movement updates.

This is completely unacceptable, especially since this was an urgent order. I was expecting the package to be delivered by now, and I need it to be delivered tomorrow without fail. Kindly treat this as a priority and ensure immediate action is taken to expedite the delivery. Also, I request a clear and accurate update on the current status of my shipment.

If there are any delays, they should be communicated transparently instead of providing misleading expected delivery dates. Please resolve this at the earliest.

Cons:
  • Delay in delivery
  • Tracking update is all mixed up
  • Giving wrong expected time

Preferred solution: My order should be delivered tomorrow

User's recommendation: I wouldn’t recommend worst service

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naveen k Dff

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bengaluru, Karnataka

Need urgent stock this emergency...

Delhivery - Need urgent stock this emergency...
Delhivery - Need urgent stock this emergency... - Image 2

Need urgent stock of this emergency medicine. LR NO: 360678****7092.

Please send the stock by air, as people are not responding.

It has already been 6 days, and we are running out. Please help us and send me the stock immediately.

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Suzana Yvr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rajkot, Gujarat

My order is not pick up yet

AI Highlights
  • - Order pickup not completed Jan 24-31; issue persists.
  • - Request permanent solution and pickup at current address.
Delhivery - My order is not pick up yet
Delhivery - My order is not pick up yet - Image 2
Delhivery - My order is not pick up yet - Image 3

Hello I am meesho seller In there there a issue was created my order was not pick up before 24 jan to 31 jan then also the problem Is not solve in there before 2 feb to 4 feb I hope you understand my problem in my order was not pick plase solve this problem

Please give permanat solution

And tell to pick up current address

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Jahir K Pfl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Please call me

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Delhivery - Please call me

They aren't still delivering my order.

On 14 august they updated.. Order received..

Now ...see..

And...keep updating..

That the ship didn't pick up today... everyday

How disgusting it!

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