Contact Delhivery Customer Service
Delhivery Phone Numbers and Emails
Investors/ Franchising:
-
+91 124 622 5600
Delhivery Emails:
Delhivery Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Delhivery Customer Service is rated at 1.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Delhivery is 911246225600. 28% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as Delhivery may ask you for the following information to identify you as a customer: phone number, first and last name or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Delhivery Customer Service is rated at 1.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Delhivery is 911246225600. 28% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as Delhivery may ask you for the following information to identify you as a customer: phone number, first and last name or order id or tracking no.
People call Delhivery mainly because of request for information, product/ service, shipping and delivery.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Delhivery is customer.support@delhivery.com. 94% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Delhivery Website:
Delhivery Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
Registered Office
N24-N34, S24-S34,
Air Cargo Logistics Centre-II,
Opposite Gate 6 Cargo Terminal,
IGI Airport, New Delhi – 110037
Mumbai
601, Building No. 1 (6th floor)
Pushpamangal Complex Lal Bahadur
Shastri Marg,
Thane West,
Mumbai, Maharashtra 400602, IN
Hyderabad
Unit A, 1st Floor, Spaces & More Business Park
Bio Diversity, Plot No. 48 & 49,
umbini Layout, Gachibowli,
Hyderabad, Telangana 500032, IN
Goa
3rd Floor Edificio da Silva e Menezes,
Alto Porvorim, Bardez,
Goa , Goa, Goa 403521, IN
Bengaluru
187, 9th Cross, Binnmangala 1st Stage,
Bangalore - 560038,
Karnataka 560038, IN
Delhivery USA Ltd
Suite #500, 05-128,
Bellevue, Washington
98004, US
Delhivery Customer Service Reviews
Dear Customer Service,
I am writing to express my disappointment regarding the return pickup scheduled for April 23rd, which was not completed as planned.
Despite the scheduled date, no one arrived for the pickup. I followed up with the assigned executive early the next morning on April 24th, and he assured me he would come by 4:30 PM.
I waited until 5:00 PM, but there was no sign of him. I attempted to contact him multiple times, and when he finally answered, he informed me that he was on leave and would not be able to collect the return.
His tone was extremely rude and unprofessional, which I found unacceptable.
I am now concerned that this delay may affect my products warranty coverage. I request urgent attention to this matter and would appreciate a prompt resolution, including confirmation of a new pickup date and assurance that my warranty will not be impacted due to this delay.
Additionally, I strongly urge you to look into the behavior of the assigned executive, as such conduct is not acceptable and reflects poorly on your service.
Thank you for your attention.
Regards
My shipment AWB No 282776****686 is stuck in your Mangalore Katapalia office since 13 April 2025. I have raised a complaint, but I am not getting any response from your end.
I have never faced such an issue before with any other logistics. This is purely poor service and poor customer care from your end. I request prompt action from your end and a response from you as soon as possible, or else I will have to take legal action against your company for the mental harassment caused by your end.
Thank you. Regards, Michael Dsousa.
Can't personally speak to them even through customer care. That is absolutely frustrating.
Secondly, they give you a date, but the delivery does not happen. That is even worse.
Other customer reviews are also terrible. Customers are frustrated.
I ordered product from raghav acoustic on 8th April 2025 morning and have been tracking soon after I placed a order and everything starting from receiving package ,transit and softwares used to track is good however the issue arrived after its reached the destination on 11th April 2025 morning 6 AM I though the courier service is great and will be getting delivery on Friday then I realised that these shipper is wont care about their customers and even did not deliver the goods also send notification that they deliver the product tomorrow also noticed that there is proper customer support to answer out queries.i have been waiting one important shipment because of your service its got delayed.Could you please let me know how can you recover my loss because of your improper service.Here are the details for your reference.
Tracking number:
144696****6645
Order number:
144696****6645
Phone number:990120****
Name:Vidyaprasanna
Regards
Vidyaprasanna
How Good is Delhivery's Customer Service?
Summary of Delhivery Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Delhivery?
Shipping and Delivery Question:
- “Mera parcel deliver ab Tak nahin hua Hai”
- “My stuff has arrived, but they are not giving it to me”
- “Where is vehicle”
Request for Information Question:
- “Order update”
- “Customer Support”
- “My order enquiry”
Product/ Service Question:
- “Complaint”
- “Product not delever”
- “Find product”
Return/ Replace Question:
- “Return picked up but not updated”
- “I wants to correction my delivery contact number”
- “Return p”
Payments and Charges Question:
- “Fraud”
- “Weight discrepancy charge me more then 4800 rs and no resolution”
- “Taking an extra charge for one order”
Staff Question:
- “I want services for my company”
- “Services for pick up”
- “Their worst service”
Activation/ Cancellation Question:
- “My order has been picked up but says pick up cancelled due to customer not available”
- “I want to cancel my return and get it delivered instead, I was not contacted for the delivery.”
- “For cancellation my order”
Refund Question:
- “I book from Amazon still not refund my money”
- “My money was not refund by delivery app”
- “Refund”
Account Question:
- “Given number is not active”
- “For my order pin code”
- “Regarding otp”
Cards Question:
- “I need franchise to my PIN code 193302”
- “My card Not delivered”
- “Card nhi mila mujhe”
Employment Question:
- “Job”
- “Job service”
- “Salary problem”
Website/ Application Question:
- “App open nhi ho rhi”
- “Website not working”
- “Regarding franchise application”
Other Question:
- “Complete”
- “Conplaint”
- “Buisness”
Compare Delhivery Customer Service To
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